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What areas of my business does it cover?

The Disability Standard covers all aspects of an organisation’s activities as they affect customers, employees, shareholders and stakeholders in the wider community. It enables you to assess your performance on disability across the following areas of your organisation:

•    Employment policy
•    Customer services
•    Product design
•    Accessibility of products and information
•    Communication 
•    Marketing
•    Human resources
•    Occupational health and health & safety
•    Property, premises and the built environment
•    IT systems and website design
•    E-commerce and e-recruitment
•    Accessibility of goods and services
•    Outsourcing and procurement
•    Corporate social responsibility and brand reputation.

There are both public and private sector versions of the Disability Standard Assessment.
Organisations in the public sector can measure their performance against the “Disabled Equality Duty” and the impact of their own Disability Equality Schemes.